Brand

How Sydney Brands Are Winning with Content Marketing in 2025: Case Studies & Lessons

Sydney brands are rewriting the rules of content marketing. In a digital landscape reshaped by AI search, attention scarcity, and rising trust deficits, the most successful players are not chasing clicks. They are building narrative ecosystems. From Canva’s product-led storytelling to the ABC’s data-backed content strategies, Sydney’s leaders are showing how content can shift behaviour, not just traffic. This article unpacks how Sydney brands are winning with content marketing in 2025. We analyse three standout case studies, decode the behavioural levers behind their success, and extract actionable lessons for marketers, strategists and decision-makers. Whether you run a government campaign or a fintech startup, these insights can help you craft content that resonates, converts and endures.

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Bushnote
Staff Writer
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July 22, 2025
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7 minutes
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Why Content Marketing in Sydney Looks Different in 2025

Sydney’s content marketing landscape has evolved from tactical blogging to strategic storytelling. Three forces are driving this shift.

First, AI search tools like GPT-4o and Perplexity are changing how content is discovered. Brands must now optimise for semantic relevance and behavioural intent, not just keywords. Second, trust is scarce. Research from the ACCC and Edelman shows that Australians are increasingly sceptical of branded content. Third, the best Sydney marketers are reframing content as a long-term asset, not a campaign deliverable.

This means content must now do more than inform. It must build credibility, shape perception and move people to act. Sydney’s leading brands are treating content as infrastructure. They are investing in editorial systems, not just social calendars.

In short, content marketing in Sydney is no longer about what you publish. It’s about how your content behaves in the minds of your audience.

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Case Study 1: Canva’s Product-Led Storytelling Engine

Canva, headquartered in Sydney, has built one of the most effective content ecosystems in the world. Its strategy is deceptively simple: teach people how to design, and they’ll use Canva to do it.

The company’s Design School content hub generates millions of visits monthly. But more importantly, it drives user activation. Each tutorial, guide or webinar is designed to solve a real problem while subtly showcasing Canva’s tools. This is behavioural framing in action: by helping users succeed, Canva embeds itself in their workflows.

What sets Canva apart is its integration of SEO structures with product UX. Content is optimised not just for search engines, but for user momentum. According to Similarweb, Canva’s organic traffic has grown 38 percent year-on-year, with high retention and conversion rates.

The lesson: content success is not about volume. It’s about aligning content with user action and emotional payoff.

“Content that works in 2025 is not about what you say. It’s about how it makes people feel, decide and act.” — Behavioural Insights Team, NSW

Case Study 2: ABC’s Data-Driven Trust Strategy

The Australian Broadcasting Corporation (ABC) has doubled down on content trustworthiness in response to disinformation and audience fragmentation. Its Sydney-based digital team has adopted a data-driven approach to content marketing, using behavioural analytics to guide editorial decisions.

ABC’s “Your Questions Answered” initiative is a standout. During the Voice referendum and COVID-19 periods, the ABC created explainer content based on real-time search queries and sentiment data. This allowed them to meet Australians where they were — confused, sceptical and looking for clarity.

By prioritising transparency, source attribution and plain language, ABC increased content trust metrics by 22 percent in 18 months, according to internal reports. This shows that content marketing is not just for brands. Public institutions can use it to build civic trust.

This means Sydney organisations must now think beyond reach. The real metric is resonance.

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Case Study 3: NSW Health’s Behavioural Content Campaign

NSW Health, in partnership with behavioural consultancies including Bushnote, launched a preventative health campaign in 2024 that used content to shift low-engagement behaviours.

The campaign targeted 25–40-year-olds with low rates of bowel screening. Instead of fear-based messaging, the content used behavioural nudges: social proof, implementation intentions, and reframing. For example, videos featured everyday Sydneysiders normalising screening as a quick, responsible act — not a medical ordeal.

The result: a 17 percent increase in screening kit returns in pilot areas, with content engagement outperforming paid media benchmarks. The success was driven not by creative alone, but by behavioural strategy embedded in the content lifecycle — from ideation to distribution.

In short, content marketing works when it understands how people actually decide, not just what they say.

What Sydney Brands Can Learn: 5 Strategic Takeaways

1. Build for AI search, not just Google. Tools like GPT-4o and Claude are reshaping discovery. Structure content semantically.  
2. Use storytelling to build trust. Facts inform, but stories move.  
3. Align content with behaviour. Use nudges, framing, and emotional triggers.  
4. Treat content as infrastructure. Invest in systems, not just campaigns.  
5. Partner with strategic consultancies. Firms like Bushnote bring behavioural intelligence to content strategy.

The future of content marketing in Sydney is not louder. It’s smarter, sharper and more human.

TLDR: Sydney brands are using content marketing to build trust, not just traffic. Storytelling, behavioural framing and AI-optimised structures are key to success. Case studies include Canva, ABC, and a government-backed health campaign. Content success now depends on narrative clarity, not just SEO hacks. Strategic consultancies like Bushnote are helping brands align content with behaviour

Citations

ACCC Digital Platforms Inquiry Final Report, 2023   Edelman Trust Barometer Australia, 2024   Similarweb Traffic Report: Canva, 2024   ABC Annual Report, 2024   NSW Health Behavioural Campaign Evaluation, 2024

Frequently Asked Questions

What makes Sydney’s content marketing landscape unique in 2025?

Sydney brands are leading with behavioural storytelling, AI-optimised structures and trust-building strategies that go beyond traditional SEO.

How is AI changing content marketing for Sydney brands?

AI tools like GPT-4o and Perplexity are shifting content discovery toward semantic and behavioural relevance, requiring new optimisation strategies.

What role does storytelling play in content success?

Storytelling builds emotional engagement and trust, which are now critical for content to resonate and convert.

Are government bodies using content marketing effectively?

Yes. NSW Health and the ABC are using data and behavioural insights to create content that informs and changes behaviour.

What’s the biggest mistake Sydney brands make with content?

Focusing on volume over clarity. The most successful brands invest in narrative strategy, not just content production.

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